FAQ
What types of toys do you offer?
We offer a wide range of toys for both children and adults, including educational toys, action figures, puzzles, collectibles, board games, and more.
Are your toys safe for children?
Yes, we prioritize safety. All our toys comply with international safety standards and are labeled with appropriate age recommendations.
Do you sell toys suitable for adults?
Absolutely! We have a range of toys, including board games, puzzles, and collectibles, that are perfect for adult enthusiasts and collectors.
How do I know which toys are appropriate for my child’s age?
Each product page includes an age recommendation. You can also filter toys by age group to find the perfect match for your child.
How can I place an order?
You can place an order directly on our website by adding items to your cart and checking out with your preferred payment method.
What payment methods do you accept?
We accept credit/debit cards, PayPal, and other major payment methods. Check the checkout page for the full list.
Do you offer international shipping?
Yes, we offer worldwide shipping. Shipping costs and times vary depending on your location.
How long will it take to receive my order?
Shipping times vary by location, but domestic orders typically arrive within 3-7 business days. International shipping may take longer.
What is your return policy?
We offer a 30-day return policy for unopened and unused toys. Please refer to our Return Policy page for details on how to initiate a return.
What should I do if my toy arrives damaged?
If your item arrives damaged, please contact our customer service team within 7 days of delivery, and we will arrange for a replacement or refund.
Can I exchange a toy for something else?
Yes, we allow exchanges as long as the toy is in its original condition and packaging. Contact us to start the exchange process.
Do you sell limited edition or collectible toys?
Yes, we offer a range of collectible toys and limited-edition items for adults and serious toy collectors.
How do I know when a new collectible is released?
Sign up for our newsletter or follow us on social media to stay updated on new releases, exclusive toys, and restocks.
How can I contact customer service?
You can contact us via email, phone, or through our online contact form. Our support team is available Monday to Friday from 9 AM to 6 PM.
Do you offer any guides or advice for choosing toys?
Yes, we have a blog and various resources on our site that provide tips on choosing age-appropriate toys, educational toys, and the latest trends in the toy world.